Frequently Asked Questions

A sketched drawing of a strapless, floor-length gown with a gathered bodice, encircled by a pink satin ribbon, and scissors placed nearby.

Ordering and Sizing

  • We currently offer sizes for girls ages 12 months to 12 years.

    We are looking into expanding sizing as well to include adults so stay tuned.

    Custom measurements are also welcome.

  • If it is custom order then yes.  Some of our one of a kind gowns are pre-made and can not be altered. Each dress listing will have more information but if you are unsure simply reach out and we can help you with this.

  • Yes! Each gown is custom-made and we can work with your specifications to ensure the perfect fit and unique design.

    ​

    ​

  • Custom orders typically take 4–6 weeks, depending on design complexity and our production queue. During busy seasons or special releases, processing times may be slightly longer.

  • Some items are ready-to-ship, while others are made-to-order. This information will always be listed in the product description.

Hand-drawn illustration of a pink credit card with a gold chip, numbers, the word CAREINKRAD, and a small white circle on the bottom right.

About our gowns

  • Our gowns are made from high-quality materials including tulle, taffeta, lace, satin, and other luxurious fabrics.

    The dresses will usually list what is used when creating the dress but some are made of cotton as well.

  • Yes! I make every one of my dresses by hand which ensures I am in control of all of the little details.

    ​

    ​

  • Most dresses are designed with a comfortable boutique fit. Because many styles include full skirts and adjustable ties, they offer a bit of flexibility.

  • Sometimes! If you need a specific length for a birthday or photo session, send us a message before ordering and we’ll do our best to accommodate.

  • To keep your dress looking beautiful:

    • Hand wash or use a gentle cycle in cold water

    • Lay flat or hang to air dry

    • Do not use high heat

    Fluff tulle skirts gently by hand after drying.

  • Yes! Our dresses are designed to have a full, boutique-style skirt. Many styles feature multiple layers of soft tulle to create that beautiful fluffy look seen in our photos. None of the images show a dress with any additional skirt underneath so what you see will be what is sent.

    To keep the skirt looking its best, gently fluff the layers of tulle after unpacking.

  • Absolutely. Comfort is very important to us.

    Our dresses are made with soft fabrics and breathable linings so your child can move, play, and celebrate comfortably. Tulle is layered over a soft base to help prevent scratching or irritation.

An ordering form on a table decorated with pink and white roses, surrounded by a lace doily and a pen.

Payments and Policies

  • We accept all major credit/debit cards, PayPal, and Shopify Payments.

  • Cancellations must be made within 24 hours. Because gowns are made to order, changes after that may not be possible.

  • Due to the custom nature of our gowns, we do not accept returns. If there’s an issue with your order, please contact us and we’ll make it right.

    ​

  • Shipping typically takes 3–5 business days after your order has been completed and shipped.

  • Yes! You will receive a tracking number by email once your order ships.